Careers at Stumptown

Who We Are

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We work hard. We make lots of jokes. We cheers beers, ride bikes together, go to shows and trade dogsitting favors. We have tremendous amounts of respect for each other and for what we do. Stumptown is a family on an elemental level. Many of us are artists, musicians, creative types, and passionate types. It helps our coffee taste better and it makes our work lives richer.

And we drink the best office coffee on the planet.

Origins

Some of us came because we were regulars. The baristas knew our drinks and were having a whole helluva lot more fun than the jobs we had. Some came because of the coffee. Some of us were home roasters, or worked for other coffee companies across the country. Came for a chance to work with the best green coffee in the world.

Some came because our best friends worked here. Most became best friends with our coworkers, because they also happened to be some of the best, most interesting people around.

We all came because we wanted to be here. A grip of us have been here for over a decade. We’ve outgrown our first employee holiday dinners, squeezed in the backroom of a cozy Italian family restaurant in Southeast Portland. We’ve leapt across the country. Went Dutch for a summer. But our holiday parties still rage.

We are passionate group of folks, some might even say obsessive. No matter which team we’re on, we’re sourcing, roasting, tasting, testing, practicing and pushing ourselves to do it better.

Teams and Roles

We know we are the last link of a long chain, stretching across the earth, made up of hundreds of people and years of toil, soil and sweat to get this coffee into our hands. We take that responsibility very seriously. And we also have a lot of fun.

Web

Even though we have big love for the lo-fi days gone by, we’re lit up by the future in our digital realm. Our web team embodies Stumptown’s bright spirit of innovation and strives to offer the best and warmest online experience possible.

Cafés

Our cafes are our living rooms, where we strive to let our coffee shine to its full potential. Our baristas spend months learning how to pull the most pristine shot of Hair Bender espresso, and even longer taming the steam wand to master the art of pouring a perfect latte. We undergo continuous education and attend regular tastings, understanding the full spectrum of our coffee menu so we can help you pick out a coffee you’re going to love.

Partnerships, Sales and Support

We count ourselves grateful that Stumptown is served in some of the best neighborhood cafes, restaurants and grocery stores across the country. Our partnerships are based on building customized coffee programs and solid relationships. We offer up much more than what’s in the cup. We’re only successful if our partners are, and our sales and support teams go above and beyond to make that happen.

Production

Our tight knit production crew takes pride in scooping, hand-carding, and folding every bag before we send it out into the world, whether it’s headed to a favorite cafe, restaurant, grocery store, or your doorstep. Our Cold Brew production team brews, bottles and delivers everyone’s favorite pick-me-up. Look out for these guys on the road–they are hauling precious cargo.

​Coffee Sourcing and Roasting

Our Coffee Sourcing team travels to the ends of the earth to establish long term and sustainable relationships with incredible coffee producers. These folks work on the ground with producers so that the coffee quality can continue to improve year after year. Our Quality Control, Quality Assurance and Roasting teams take it from there, ensuring that the integrity of that amazing coffee shines through once it lands in our hands.

Creative and Marketing

Stumptown runs on creative energy (and coffee, obviously) and the Creative and Marketing team helps us wrangle it. Our in-house team is responsible for everything from illustrations on mugs and packaging design, to signage, communications, and throwing rad events with our friends and partners. If you ever see weird drawings, gifs, or photoshopped snaps of Ozzy Osbourne holding a Cold Brew stubby, that’s all them.

Finance, IT and People

We’ve got a team of talented folks who do much more than bean-counting. We rely on them for all the heavy lifting behind the scenes to keep the business running smoothly, and create efficient systems to support our day-to-day operations and growth. They are also the wi-fi wizards and keepers of the candy drawer, so they are super important in lots of ways.

Education and Service

By the time our coffee reaches the hopper or the Chemex, it has traveled far and wide and been through a long journey. Our adept coffee educators make sure we continue to best represent and elevate the experience of drinking Stumptown coffee in our cafes, and in the kitchens and cafes of our wholesale partners. Our service team of espresso techs is on-call 24-hours a day, in case a machine goes haywire at 8 am on a Saturday.

Current Openings

Cafés

Barista, Ace Hotel New Orleans New Orleans, LA

Provide exceptional customer service as a Barista in our cafés. Provide a coffee experience for the customer that has never been created before. Make the customer experience unforgettable.

Barista, Cobble Hill Brooklyn, NY

Provide exceptional customer service as a Barista in our cafés. Provide a coffee experience for the customer that has never been created before. Make the customer experience unforgettable.

Barista, Ace Hotel NYC and W 8th Cafes New York, NY

Provide exceptional customer service as a Barista in our cafés. Provide a coffee experience for the customer that has never been created before. Make the customer experience unforgettable.

Café Manager, NYC New York, NY

Work directly with the retail team in managing the café and communicating with all company departments in order to provide an unsurpassed coffee experience. Provide continued leadership to café employees and direct retail operations in assigned cafe.

Café Lead, Seattle Seattle, WA

This position will involve working directly with Stumptown’s retail employees in a radical and professional manner. In addition to working directly with retail, this position is expected to communicate with and rely on retail management departments in order to provide an unsurpassed coffee experience. Our cafes are our showrooms for wholesale and our living rooms for the world to enjoy our coffee.

Partnerships, Sales and Support

Director of National Accounts and New Business Development Portland, LA, NY preferred or major city on West or East Coasts

The Director of National Accounts & New Business Development is responsible for building, cultivating and growing Stumptown’s business by achieving sales and profitability targets within the National Accounts and Institutional business channels and within their assigned account base. Working as part of the broader national sales team, this position involves developing and maintaining executive-level relationships with key strategic business partners and negotiating complex multi-year agreements. This role is responsible for pursuing new business and further building business within established and high-profile accounts. Additionally, this role will work with the broader sales, service and training teams to manage projects successfully to fruition and to elevate Stumptown’s brand position within their assigned region.

Grocery Sales Representative, Northwest Portland, OR

The Grocery Sales Representative will work very closely with the Wholesale, Operations and the Customer Support teams in an ever-expanding grocery market to ensure that our customers are receiving the same level of customer service that all of our partners have become accustomed to. The ideal candidate will create positive and lasting relationships with our vendors, catering to the needs of storeowners and managers at each store to fulfill specific requests. The position will require multi-tasking, confidence in dealing with a variety of personalities and helping different departments ensure that quality standards are being maintained at each store and brand management.

Finance, IT and People

NetSuite Administrator Portland, OR

As a member of the Enterprise Resource Planning (ERP) Team, the NetSuite Administrator is responsible for the design, development, and implementation of new features and configurations within Stumptown’s NetSuite ERP system. This position will work closely with colleagues throughout the organization to identify opportunities for using NetSuite to improve process efficiency, provide analytic insights and support business growth and needs. This position manages day to day NetSuite administration, SuiteScript development, proactive maintenance, advanced technical support, and integrations with third party applications such as Stumptown’s SalesForce CRM, HighJump Route Administrator and retail Point-of-Sale systems.

Director of Technology Portland, OR

Reporting to the CFO, the Director of Technology's role is to ensure the streamlined operation of the IT department in alignment with the business objectives of the organization. The Director of Technology will plan, coordinate, direct and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. The Director of Technology will work closely with decision makers in other departments to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. The Director of Technology will also define and implement IT policies, procedures and best practices.

Sr. Financial Analyst – Net Revenue Management Portland, OR

Reporting to the CFO, the Sr. Financial Analyst – Net Revenue Management will own the pricing strategy (Gross Pricing, Trade Spend and Net Pricing) for all sales channels (Wholesale, CPG, Retail and E-Commerce); this includes prices on current products as well as setting prices for new items. This role will also be responsible for analyzing the Company’s Net Revenue performance by channel as well as creating a monthly forecast and annual plan. The role reports directly to the CFO and will support 3 Sales Vice Presidents and the Head of Product and Innovation, creating financial models to quickly analyze significant amounts of data across different systems. Additionally, this individual will build and own the 3-year pricing strategy by channel, while mitigating the chance for cross-channel conflict. This role is a Full-Time exempt position.

Production

Cold Brew Production Tech Portland, OR

Work closely with the Assistant Brewers to brew large and small batches of the best cold brew out there. This is a fast-paced, detail-oriented position which involves steeping, filtering, and packaging cold brew in kegs, cans, stubbies, growlers, and more.

Production Systems Lead, Los Angeles Los Angeles, CA

The Production Systems Lead will be the point person for all things related to our ERP Software, Netsuite. This includes the tracking and building of all coffee orders to ensure a proper inventory in NetSuite.