Production Systems Lead

Los Angeles, CA


The Production Systems Lead will be the point person for all things related to our ERP Software, Netsuite. This includes the tracking and building of all coffee orders to ensure a proper inventory in NetSuite.

Essential Functions

  • Retrieve daily numbers from Netsuite for wholesale orders including local routes and ship-tos
  • Create necessary coffee bags for that day for each channel by using numbers pulled from Netsuite
  • Build assemblies daily in Netsuite for every item made to ensure accuracy in inventory counts
  • Maintain open communication between several internal teams including; Customer Support, Roasters, - Production, and other departments as needed
  • Manage last minute add-on and emergency orders that we receive out of normal cadence.
  • Maintain both physical and NetSuite inventory items including: bag card inventory, UPC stickers, items built, stamp inventory, and physical inventory of the bag making station
  • Maintain credit logs and cross check with invoices

Lead Responsibilities:

  • Act as the Production point-of-contact for Customer Service, Roasting and Sales for day-to-day operations
  • Coordinate the workflow of the day including forecasting workload and then delegating accordingly
  • Set the pace of the day for the team to ensure work is completed in a timely manner
  • Problem solve when encountering errors or inconsistencies in Netsuite
  • Fulfill sales orders, bill, and create invoices for wholesale delivery and shipping
  • Provide support to the Warehouse Supply Lead, including but not limited to, inventory accuracy, cycle counts and purchasing responsibilities

Production Responsibilities:

  • Assist in-house crew in completing each days’ work load
  • Pack roasted coffee
  • Keep an organized and user-friendly workspace
  • Maintain a best practices protocol for consistent bag making
  • Train all new employees on proper bag-making technique

Supervisory responsibilities

  • None


  • Demonstrated passion and enthusiasm for coffee
  • Strong organizational skills
  • Excellent communicator, both written and verbal
  • Excellent time management skills
  • Experience with Google docs and Microsoft Office
  • Experience with ERP systems such as Netsuite a plus

Physical Demands

  • Ability to sit continuously at a computer
  • Carry weight, lift – lift up to 5 pounds frequently and up to 50 pounds occasionally
  • Taste/Smell – ability to detect and perceive smell of coffee
  • Standing – ability to stand for long periods

Work environment

  • Work takes place in a warehouse environment
  • The work environment can be noisy
  • Temperatures can be variable in the work area

Please email cover letter and resume to and list position title and location in the subject line

We are an Equal Opportunity Employer.
We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.