Account Manager/Coffee Educator, DC

Washington, D.C.
Education and Service


The Account Manager/Coffee Educator will work in wholesale account management and coffee education. He/she will provide unparalleled coffee education and hospitality through ongoing hands-on training and expert guidance. The Account Manager/Coffee Educator will also work closely with wholesale customers through direct training and education.

Essential Functions

  • Establish and strengthen relationships with wholesale customers and retail cafes.

  • Deliver unparalleled coffee education and hospitality to wholesale customers and retail cafes through direct training and training program implementation.

  • Assist with sales related meetings, community events and coffee tastings as needed.

  • Develop solutions that improve coffee service quality in multiple settings.

  • Maintain an efficient, effective, and prioritized work schedule through regular communication with the Stumptown wholesale team.

  • Provide consistent and timely turnaround for training requests and customer needs.

  • Cup and taste coffee regularly to maintain familiarity with product and quality standards.

  • Stay informed of industry trends and new products related to coffee and espresso preparation.

  • Other duties as assigned.

Supervisory responsibilities

  • None


  • At least 3-5 years of coffee industry experience

  • Demonstrated passion and enthusiasm for coffee

  • Positive attitude and an ability to work independently while still part of a team

  • Thorough knowledge of coffee origins, processing methods, and buying practices

  • Excellent barista skills, including both coffee preparation and customer service

  • Confident public speaker

  • Professional and effective communicator

  • Excellent time management skills

  • Flexibility in scheduling; holiday and weekends are sometimes required

  • Willingness to travel and maximize the value of trips

  • Highly motivated

  • Confidence and fluency with computer and mobile devices

  • Valid Driver’s License and clean driving record

Physical Demands

  • Carry weight, lift – frequently moves materials weighing up to 50 pounds

  • Taste/Smell – ability to detect and perceive smell of coffee

  • Standing – ability to stand for long periods

  • Talk/hear – frequently communicates with clients and employees

  • Perform repetitive motion with the hands, wrists and forearms to operate espresso machinery

Work environment

  • Work is performed in various locations

  • The work environment can be noisy

  • Temperatures can be variable in the work area

Please email cover letter and resume to

We are an Equal Opportunity Employer.
We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.