Delivery Driver, Out of Market
Our Deliver Drivers support our commitment to exceptional customer service by working closely with the wholesale team, the roasters and customer support. This person will transfer roasted coffee and cold brew from our roastery in Brooklyn to our wholesale accounts within the designated territory, and may assist with general production from time to time. This position will be based in Brooklyn and have daily/weekly travel Philadelphia, PA and Baltimore, MD.
Picking up and transporting coffee and Cold Brew from Brooklyn roastery to outer markets.
Delivering coffee to wholesale customers in Philadelphia and Baltimore channels including grocery and retail cafes. Interact with customers several times a week.
Own the wholesale process for daily routing, delivering and, if needed, relaying orders to our Customer Support department.
Collecting and submitting all invoices for delivered coffee & cold brew to Brooklyn on a daily and weekly basis.
Manage coffee inventories at retail and maintain regular rotation of bagged coffee in accordance with Stumptown’s quality and freshness policies.
Communicate regularly and effectively with NY Production, Sales and Office management teams.
Provide excellent customer service and be a dynamic presence with all customers.
Generally represent Stumptown in the field.
Assist occasionally with daily production and flow on the Brooklyn roastery floor, as needed.
Experience delivering product to customers
Demonstrated passion and enthusiasm for coffee
Exceptional customer service and professionalism
Attention to detail
Proven team player
Willingness to learn from mistakes to grow and enhance skills
Driver’s license and clean driving record
Ability to manage and prioritize daily and weekly tasks
Hospitality and customer service focus
Carry weight, lift – frequently moves materials weighing up to 60 pounds
Stooping. Bending body downward and forward by bending spine at the waist
Ability to frequently get in and out of a van during the course of a day
Work takes place in a variety of settings to include Customer Café’s Grocery Stores, Warehouse environments and Stumptown Van
Weather will vary with seasonal change
Noise levels can be high at times
We are an Equal Opportunity Employer.
We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.