Production Tech, NYC

Brooklyn, NY


Support our commitment to exceptional customer service by working closely with the wholesale team, the roasters, customer support group and the Cold Brew crew. Daily duties will include packing and delivering roasted coffee, fulfilling orders, and assisting with general coffee production. Deal with a variety of personalities and departments to ensure that quality standards are being maintained.

Essential Functions

  • Pack freshly roasted coffee.

  • Deliver coffee to wholesale customers and cafes.

  • Fulfill and manage customer orders.

  • Assist with general coffee productions and workflow.

  • Interact with wholesale customers.

  • The ability to lift 60 pounds.

  • Other duties as assigned.

Supervisory responsibilities

  • None.


  • Demonstrated passion and enthusiasm for coffee.

  • Extreme customer service and professionalism.

  • Attention to detail in a fast-paced work environment a must.

  • Proven team player willing to work with others to complete tasks.

  • Eager to work with many different personalities and backgrounds.

  • Willingness to learn from mistakes to grow and enhance skills.

  • Driver’s license and clean driving record are necessary.

  • Ability to manage and prioritize daily and weekly tasks.

  • Hospitality at forefront of everything we do.

Physical Demands

  • Carry weight, lift – frequently moves materials weighing up to 60 pounds.

  • Stooping. Bending body downward and forward by bending spine at the waist.

Work environment

  • Work is performed in a warehouse environment.

  • The work environment can be noisy.

  • Temperatures can be variable in the work area

Please email cover letter and resume to

We are an Equal Opportunity Employer.
We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.