Careers at Stumptown
Who We Are
We work hard. We make lots of jokes. We cheers beers, ride bikes together, go to shows and trade dogsitting favors. We have tremendous amounts of respect for each other and for what we do. Stumptown is a family on an elemental level. Many of us are artists, musicians, creative types, and passionate types. It helps our coffee taste better and it makes our work lives richer.
And we drink the best office coffee on the planet.
Some of us came because we were regulars. The baristas knew our drinks and were having a whole helluva lot more fun than the jobs we had. Some came because of the coffee. Some of us were home roasters, or worked for other coffee companies across the country. Came for a chance to work with the best green coffee in the world.
Some came because our best friends worked here. Most became best friends with our coworkers, because they also happened to be some of the best, most interesting people around.
We all came because we wanted to be here. A grip of us have been here for over a decade. We’ve outgrown our first employee holiday dinners, squeezed in the backroom of a cozy Italian family restaurant in Southeast Portland. We’ve leapt across the country. Went Dutch for a summer. But our holiday parties still rage.
We are passionate group of folks, some might even say obsessive. No matter which team we’re on, we’re sourcing, roasting, tasting, testing, practicing and pushing ourselves to do it better.
Teams and Roles
We know we are the last link of a long chain, stretching across the earth, made up of hundreds of people and years of toil, soil and sweat to get this coffee into our hands. We take that responsibility very seriously. And we also have a lot of fun.
Our tight knit production crew takes pride in scooping, hand-carding, and folding every bag before we send it out into the world, whether it’s headed to a favorite cafe, restaurant, grocery store, or your doorstep. Our Cold Brew production team brews, bottles and delivers everyone’s favorite pick-me-up. Look out for these guys on the road–they are hauling precious cargo.
Creative and Marketing
Stumptown runs on creative energy (and coffee, obviously) and the Creative and Marketing team helps us wrangle it. Our in-house team is responsible for everything from illustrations on mugs and packaging design, to signage, communications, and throwing rad events with our friends and partners. If you ever see weird drawings, gifs, or photoshopped snaps of Ozzy Osbourne holding a Cold Brew stubbie, that’s all them.
Our cafes are our living rooms, where we strive to let our coffee shine to its full potential. Our baristas spend months learning how to pull the most pristine shot of Hair Bender espresso, and even longer taming the steam wand to master the art of pouring a perfect latte. We undergo continuous education and attend regular tastings, understanding the full spectrum of our coffee menu so we can help you pick out a coffee you’re going to love.
Finance, IT and People
We’ve got a team of talented folks who do much more than bean-counting. We rely on them for all the heavy lifting behind the scenes to keep the business running smoothly, and create efficient systems to support our day-to-day operations and growth. They are also the wi-fi wizards and keepers of the candy drawer, so they are super important in lots of ways.
Coffee Sourcing and Roasting
Our Coffee Sourcing team travels to the ends of the earth to establish long term and sustainable relationships with incredible coffee producers. These folks work on the ground with producers so that the coffee quality can continue to improve year after year. Our Quality Control, Quality Assurance and Roasting teams take it from there, ensuring that the integrity of that amazing coffee shines through once it lands in our hands.
Partnerships, Sales and Support
We count ourselves grateful that Stumptown is served in some of the best neighborhood cafes, restaurants and grocery stores across the country. Our partnerships are based on building customized coffee programs and solid relationships. We offer up much more than what’s in the cup. We’re only successful if our partners are, and our sales and support teams go above and beyond to make that happen.
Even though we have big love for the lo-fi days gone by, we’re lit up by the future in our digital realm. Our web team embodies Stumptown’s bright spirit of innovation and strives to offer the best and warmest online experience possible.
Education and Service
By the time our coffee reaches the hopper or the Chemex, it has traveled far and wide and been through a long journey. Our adept coffee educators make sure we continue to best represent and elevate the experience of drinking Stumptown coffee in our cafes, and in the kitchens and cafes of our wholesale partners. Our service team of espresso techs is on-call 24-hours a day, in case a machine goes haywire at 8 am on a Saturday.
Partnerships, Sales and Support
The Grocery Sales Lead will work very closely with the Wholesale team, Operations group and the office/customer support team in an ever-expanding grocery market to ensure that our customers are receiving the same level of excellent customer service. The ideal candidate will create positive and lasting relationships with our vendors, catering to the needs of storeowners and managers at each store.
The Sr. Sales Manager – Southwest Region will lead the on-premise sales effort in a burgeoning Stumptown sales market. This position involves targeting, pursuing, and converting new on-premise business across a variety of channels. Working closely with the Southwest Region sales, service and training teams at large, this person will fulfill sales goals by forming lasting relationships with customers in key areas of the assigned region. An independently-driven personality, quick to adopt Stumptown cultural values and cultivate enthusiasm for the brand will flourish in this role.
Grow the Stumptown portfolio of brands through a network of independent, third-party distributors. Improve visibility of the brand and promote/increase brand distribution. Build out a sophisticated third-party distribution network that meets the needs of a unique product line. Execute monthly distributor plans and measure results. Grow volume and profitability in regional accounts by developing relationships with account representatives. Assist accounts in identifying key priorities and executing plans to achieve those priorities. Monitor and communicate competitive activity. Increase focus on our brand and programs.
Manage the Regional CPG Sales team consisting of Sales Managers, Distributor Sales Managers, and Grocery Representatives. Grow volume and profitability in regional accounts by developing relationships with account representatives. Assist accounts in identifying key priorities and executing plans to achieve those priorities. Execute pricing strategies and improve visibility of the Stumptown brand. Promote and increase brand distribution. Oversee all relationships with third-party distributors. Build out a sophisticated third-party distribution network that meets the needs of a unique product line. Monitor and communicate competitor activity. Increase focus on our brand and programs.
Finance, IT and People
Stumptown Coffee Roasters is looking for a person to assist in day to day Facilities maintenance, small construction projects, and inventory management systems. This role will work closely with Supply Chain Manager and Warehouse Facility and Supply Lead in day to day operations and activity.
This is a freelance/project-based position with the potential to grow into a full-time salaried position. Work with Stumptown’s Digital team to deliver a best-in-class interactive experience for across all devices and platforms.
This is a freelance/project-based position with the potential to grow into a full-time salaried position. Design and deliver a best-in-class interactive experience. We seek someone who can not only help translate the Stumptown brand into a user-focused experience across all digital mediums—mobile, desktop, email, social, and everything in between—but can also help create new ways for flow and function; someone who uses UX/UI, design, and prototyping to tell our story and improve an experience. We’re searching for someone who will always be thinking of smarter, cleaner, and quicker ways to help our customers interact with our products, story and brand.
This position will meet Wholesale and Retail roasted coffee needs by working closely with Green Coffee, Customer Service and Production staff on a daily basis. This is a full-time position, working five days per week. Required workdays may fall on the weekend with consecutive days off.
Support our commitment to exceptional customer service by working closely with the wholesale team, the roasters, customer support group and the Cold Brew crew. Daily duties will include packing and delivering roasted coffee, fulfilling orders, and assisting with general coffee production. Deal with a variety of personalities and departments to ensure that quality standards are being maintained.
Our Delivery Drivers support our commitment to exceptional customer service by working closely with the wholesale team, the roasters and customer support. This person will transfer roasted coffee and cold brew from our roastery in Brooklyn to our wholesale accounts within the designated territory, and may assist with general production from time to time. This position will be based in Brooklyn and have daily/weekly travel within New York, New Jersey and Connecticut.
The Production Systems Lead will be the point person for all things related to NetSuite on our productionteam. This includes the tracking and building of all coffee orders to ensure a proper inventory in NetSuite.