Careers at Stumptown
Who We Are
We work hard. We make lots of jokes. We cheers beers, ride bikes together, go to shows and trade dogsitting favors. We have tremendous amounts of respect for each other and for what we do. Stumptown is a family on an elemental level. Many of us are artists, musicians, creative types, and passionate types. It helps our coffee taste better and it makes our work lives richer.
And we drink the best office coffee on the planet.
Some of us came because we were regulars. The baristas knew our drinks and were having a whole helluva lot more fun than the jobs we had. Some came because of the coffee. Some of us were home roasters, or worked for other coffee companies across the country. Came for a chance to work with the best green coffee in the world.
Some came because our best friends worked here. Most became best friends with our coworkers, because they also happened to be some of the best, most interesting people around.
We all came because we wanted to be here. A grip of us have been here for over a decade. We’ve outgrown our first employee holiday dinners, squeezed in the backroom of a cozy Italian family restaurant in Southeast Portland. We’ve leapt across the country. Went Dutch for a summer. But our holiday parties still rage.
We are passionate group of folks, some might even say obsessive. No matter which team we’re on, we’re sourcing, roasting, tasting, testing, practicing and pushing ourselves to do it better.
Privacy: To learn what personal information we collect about you when applying for a role at Stumptown and the purpose of collection, please review our Candidate Privacy Notice
Teams and Roles
We know we are the last link of a long chain, stretching across the earth, made up of hundreds of people and years of toil, soil and sweat to get this coffee into our hands. We take that responsibility very seriously. And we also have a lot of fun.
Food Safety Manager
Food Safety Manager
Green Coffee Handler
Creative and Marketing
Stumptown runs on creative energy (and coffee, obviously) and the Creative and Marketing team helps us wrangle it. Our in-house team is responsible for everything from illustrations on mugs and packaging design, to signage, communications, and throwing rad events with our friends and partners. If you ever see weird drawings, gifs, or photoshopped snaps of Ozzy Osbourne holding a Cold Brew stubby, that’s all them.
Finance, IT and People
We’ve got a team of talented folks who do much more than bean-counting. We rely on them for all the heavy lifting behind the scenes to keep the business running smoothly, and create efficient systems to support our day-to-day operations and growth. They are also the wi-fi wizards and keepers of the candy drawer, so they are super important in lots of ways.
Our tight knit production crew takes pride in scooping, hand-carding, and folding every bag before we send it out into the world, whether it’s headed to a favorite cafe, restaurant, grocery store, or your doorstep. Our Cold Brew production team brews, bottles and delivers everyone’s favorite pick-me-up. Look out for these guys on the road–they are hauling precious cargo.
Even though we have big love for the lo-fi days gone by, we’re lit up by the future in our digital realm. Our web team embodies Stumptown’s bright spirit of innovation and strives to offer the best and warmest online experience possible.
Education and Service
By the time our coffee reaches the hopper or the Chemex, it has traveled far and wide and been through a long journey. Our adept coffee educators make sure we continue to best represent and elevate the experience of drinking Stumptown coffee in our cafes, and in the kitchens and cafes of our wholesale partners. Our service team of espresso techs is on-call 24-hours a day, in case a machine goes haywire at 8 am on a Saturday.
Partnerships, Sales and Support
We count ourselves grateful that Stumptown is served in some of the best neighborhood cafes, restaurants and grocery stores across the country. Our partnerships are based on building customized coffee programs and solid relationships. We offer up much more than what’s in the cup. We’re only successful if our partners are, and our sales and support teams go above and beyond to make that happen.
Our cafes are our living rooms, where we strive to let our coffee shine to its full potential. Our baristas spend months learning how to pull the most pristine shot of Hair Bender espresso, and even longer taming the steam wand to master the art of pouring a perfect latte. We undergo continuous education and attend regular tastings, understanding the full spectrum of our coffee menu so we can help you pick out a coffee you’re going to love.
Work closely with the Cold Brew Leads to brew large and small batches of the best cold brew out there. This is a fast-paced, detail-oriented position which involves steeping, filtering, and packaging cold brew in kegs, cans, stubbies, growlers, and more.
The Box Truck Driver/Production Tech will split time between delivering assigned routes and supporting the production/fulfillment team. This role will work closely with Portland roasting, packaging and logistics department as well as building and maintaining relationships at our co-manufacturer locations. This role requires successful completion of a DMV check and a DOT physical. The Box Truck Driver/Production Tech will also work on the Production floor to support our commitment to exceptional customer service, quality and freshness by working quickly, efficiently and accurately to package roasted coffee, monitor the quality of the bags and prepare the coffee for delivery to our Customers. Additionally, they prepare, pick and fulfill orders for delivery, and assist in the daily cleaning of equipment and restocking of supplies. Additionally, they may assist with driving and deliveries from time to time. The Box Truck Driver/Production Tech works with a variety of personalities and departments to ensure that quality standards are being maintained, and maintains a respectful, professional demeanor at all times. This is a full-time, non-exempt position.
Partnerships, Sales and Support
The Key Account Manager is responsible for building, cultivating and growing Stumptown’s business by achieving sales and profitability targets within the Wholesale business channel, focusing on our key accounts within the National Account/Food Service (NAFS), Office Coffee Services (OCS) and third-party Distributors segment. Working as part of the broader national sales team, this position requires a range of skills from developing and executing retention and growth strategies, closing sales and nurturing relationships while working in a highly collaborative team environment. The Key Account Manager will be responsible for developing and maintaining relationships with key strategic business partners and negotiating complex multi-year agreements providing long term value to the company and to our partners. This role is responsible for growing revenue and generating demand within established and high-profile accounts. Additionally, this role will work with the broader sales and education teams to manage projects successfully to fruition and to elevate Stumptown’s brand position within their assigned account base.
The Inside Sales Representative works to grow Stumptown’s brand, customer base and overall revenue, working in close partnership with the outside sales team in their assigned market within the Wholesale Sales channel. Their efforts are focused on developing new business through inbound and outbound lead generation, with an emphasis on creating growth tools within existing business to support current and prospective accounts. Progress is measured against sales targets and new business key performance indicators for their market. As one of the first Stumptowners a potential customer may interact with, the Inside Sales Representative acts as a brand ambassador and conveys passion and excitement for the Stumptown brand. This role provides critical experience and growth within a outside-sales career path, and is an hourly, non-exempt position.
Many hands play an important role in Stumptown’s commitment to high-quality coffee. Our Baristas are entrusted with the responsibility of ensuring the quality of our coffee is actualized, as our partners at source intended, from bean to cup. Stumptown Baristas contribute to the success of their café by consistently providing exceptional hospitality, and quality beverages and products. Baristas are expected to pursue growth of their coffee knowledge and develop passion for the craft. When we are operating at our best, every barista models the Stumptown values of continuous growth, best in class hospitality, and quality in all things. __This position will have a varying schedule and will be working at multiple cafes within the market thus requiring flexibility on the part of the employee. The nature of the role is temporary (3 months) and will be periodically evaluated to assess the needs of both the employee and the cafe. __
As a member of the Technology Team, the Systems Solution Architect is responsible for the design, development and implementation of new features and configurations within Stumptown’s NetSuite ERP & Salesforce CRM systems. This position will work closely with colleagues throughout the organization to identify opportunities for using our cloud-based platforms to improve process efficiency, provide analytic insights and support business growth and needs. This position manages day-to-day administration, development, proactive maintenance, advanced technical support and integrations with third-party applications.