Careers at Stumptown
Who We Are
We work hard. We make lots of jokes. We cheers beers, ride bikes together, go to shows and trade dogsitting favors. We have tremendous amounts of respect for each other and for what we do. Stumptown is a family on an elemental level. Many of us are artists, musicians, creative types, and passionate types. It helps our coffee taste better and it makes our work lives richer.
And we drink the best office coffee on the planet.
Some of us came because we were regulars. The baristas knew our drinks and were having a whole helluva lot more fun than the jobs we had. Some came because of the coffee. Some of us were home roasters, or worked for other coffee companies across the country. Came for a chance to work with the best green coffee in the world.
Some came because our best friends worked here. Most became best friends with our coworkers, because they also happened to be some of the best, most interesting people around.
We all came because we wanted to be here. A grip of us have been here for over a decade. We’ve outgrown our first employee holiday dinners, squeezed in the backroom of a cozy Italian family restaurant in Southeast Portland. We’ve leapt across the country. Went Dutch for a summer. But our holiday parties still rage.
We are passionate group of folks, some might even say obsessive. No matter which team we’re on, we’re sourcing, roasting, tasting, testing, practicing and pushing ourselves to do it better.
Privacy: To learn what personal information we collect about you when applying for a role at Stumptown and the purpose of collection, please review our Candidate Privacy Notice
Teams and Roles
We know we are the last link of a long chain, stretching across the earth, made up of hundreds of people and years of toil, soil and sweat to get this coffee into our hands. We take that responsibility very seriously. And we also have a lot of fun.
Food Safety Manager
Food Safety Manager
Green Coffee Handler
Creative and Marketing
Stumptown runs on creative energy (and coffee, obviously) and the Creative and Marketing team helps us wrangle it. Our in-house team is responsible for everything from illustrations on mugs and packaging design, to signage, communications, and throwing rad events with our friends and partners. If you ever see weird drawings, gifs, or photoshopped snaps of Ozzy Osbourne holding a Cold Brew stubby, that’s all them.
Finance, IT and People
We’ve got a team of talented folks who do much more than bean-counting. We rely on them for all the heavy lifting behind the scenes to keep the business running smoothly, and create efficient systems to support our day-to-day operations and growth. They are also the wi-fi wizards and keepers of the candy drawer, so they are super important in lots of ways.
Our tight knit production crew takes pride in scooping, hand-carding, and folding every bag before we send it out into the world, whether it’s headed to a favorite cafe, restaurant, grocery store, or your doorstep. Our Cold Brew production team brews, bottles and delivers everyone’s favorite pick-me-up. Look out for these guys on the road–they are hauling precious cargo.
Even though we have big love for the lo-fi days gone by, we’re lit up by the future in our digital realm. Our web team embodies Stumptown’s bright spirit of innovation and strives to offer the best and warmest online experience possible.
Education and Service
By the time our coffee reaches the hopper or the Chemex, it has traveled far and wide and been through a long journey. Our adept coffee educators make sure we continue to best represent and elevate the experience of drinking Stumptown coffee in our cafes, and in the kitchens and cafes of our wholesale partners. Our service team of espresso techs is on-call 24-hours a day, in case a machine goes haywire at 8 am on a Saturday.
Partnerships, Sales and Support
We count ourselves grateful that Stumptown is served in some of the best neighborhood cafes, restaurants and grocery stores across the country. Our partnerships are based on building customized coffee programs and solid relationships. We offer up much more than what’s in the cup. We’re only successful if our partners are, and our sales and support teams go above and beyond to make that happen.
Our cafes are our living rooms, where we strive to let our coffee shine to its full potential. Our baristas spend months learning how to pull the most pristine shot of Hair Bender espresso, and even longer taming the steam wand to master the art of pouring a perfect latte. We undergo continuous education and attend regular tastings, understanding the full spectrum of our coffee menu so we can help you pick out a coffee you’re going to love.
The Director of Technology collaborates with the leadership team and business partners across the organization to enable business results through the use and reliance on technology solutions. They will be responsible for both setting the direction for the department and team, while supporting the day-to-day delivery on all aspects of IT operations and services. Additionally, the Director of Technology will be critical in building organizational capabilities within Business Intelligence and Project Management functions. This role requires a high focus on the internal and external customer experience while creatively designing cost-effective solutions that meet business needs. They will coach, manage and mentor a small and talented team of technology professionals, with responsibilities spanning tech ops to system administration. The Director of Technology will also define and implement IT policies, procedures and best practices to minimize risk and to support efficient operations.
In partnership with the Food Safety Manager and with the People team, the Safety Program Coordinator works across all areas of the business to ensure Stumptown has clear policies, practices and remedies in place to facilitate and support a safe working environment. This role is responsible for maintaining up to date documentation and resources, as well as playing an active role in deploying training, communicating updates and facilitating safety meetings. They possess a foundational understanding of federal and state OSHA requirements and ensure that Stumptown’s policies are compliant with regulatory requirements. Additionally, this position plays a critical role in educating and influencing partners to adopt a safety-focused culture.
As a member of the Technology Team, the Systems Solution Architect is responsible for the design, development and implementation of new features and configurations within Stumptown’s NetSuite ERP & Salesforce CRM systems. This position will work closely with colleagues throughout the organization to identify opportunities for using our cloud-based platforms to improve process efficiency, provide analytic insights and support business growth and needs. This position manages day-to-day administration, development, proactive maintenance, advanced technical support and integrations with third-party applications.